Privacy Policy

This Privacy Policy explains how Rui'an Yukai International Trade Co., Ltd. ("FCSOX", "we", "us", or "our") collects, uses, and protects information through this website and related business communications. Our registered address is in Wenzhou, Zhejiang, China, and our operations are based in China. This website is available to customers worldwide.

Information We Collect

When you contact us, request a quote, or discuss a custom sock project, we may collect information such as your name, company name, email address, phone number or messaging contact, country or region, estimated order quantity, product requirements, packaging requirements, shipping destination, and other details you choose to provide.

If you send project files, we may also receive logos, artwork, design files, reference images, brand guidelines, size specifications, or order-related documents.

How We Use Information

We use the information we receive to respond to inquiries, prepare quotations, review project feasibility, provide design or sampling support, produce custom orders, arrange packaging, coordinate shipping, provide customer service, maintain business records, improve our website, and communicate about current or potential projects.

Cookies, Analytics, Advertising, and Communication Tools

We may use cookies and similar technologies for website functionality, language preferences, analytics, advertising measurement, online chat, and email marketing or customer communication tools. Non-essential cookies should be used according to your consent choices where required by applicable law. More details are available in our Cookie Policy.

How We Share Information

We do not sell personal information. We may share information with trusted service providers and business partners when needed to operate the website, communicate with you, review artwork, prepare samples, produce orders, process files, arrange logistics, provide analytics, support advertising measurement, or manage customer communications.

International Transfers

Because we operate from China and serve customers worldwide, information you provide may be transferred to, processed in, or stored in China and other countries where our service providers or logistics partners operate.

Data Retention

We keep information for as long as reasonably necessary for the purposes described above, including responding to inquiries, managing orders, maintaining business records, complying with legal obligations, and resolving disputes.

Your Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or withdrawal of consent for certain processing activities. We will respond to applicable requests according to relevant laws and legitimate business record requirements.

Security

We use reasonable administrative and technical measures to protect information. No website, email, or internet transmission can be guaranteed completely secure.

Contact

Questions or requests about this Privacy Policy can be sent to fcsoxpro@gmail.com.